JOB RESPONSIBILITIES

Administrative Duties:

Records, prepares and maintains patients chart information into Dentrix, and other data system and/or patient’s records as required.

Ensures patient documentation is fully completed.

Ensures procedural codes are recorded accurately and authorized in the patient’s record (i.e., hard copy, electronic-Dentrix) to allow proper invoice processing and data management.

Assists in the development of relevant policies and procedures as they relate to the dental program and ensures compliance.

Assists in the development, writing and submission of grants (when necessary).

Clinical Duties:

Provides direct patient care, including regular examination, evaluations, assessments, diagnosis, treatment and oral hygienic instruction for Care Resource’s patient population, including HIV/AIDS patients.

Prescribes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed dental conditions.

Records chief complaint(s), dental and medical history, pertinent observations and treatment plan in agency datasystem.

Refers patients to specialists and to relevant patient care components as appropriate.

Directs and coordinates the patient care activities of dental technical and support staff as required.

Provides clinical and educational supervision of dental students/dental residents as required and in accordance to agency’s agreements with educational institutions.

Provides clinical supervision to dental staff (i.e. dental hygienist, dental care assistants) and dental students/residents as required.

Quality Assurance/Compliance Duties:

Ensures dental operations fully comply with agency, funders and HIPAA requirements.

Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards.

Participates in the design and input of educational and program advertising materials.

Participates in quality assurance activities for compliance.

Ensures on-line trainings are current as required along with any additional trainings.

Generates lectures on HIV and other dental health topics as required.

Participates in community and agency-wide meetings as required.

Participates in health promotion, education and/or prevention programs as required.

Participates in agency developmental activities as requested.

Other duties as assigned.

Safety:

Maintains agency guidelines relating to safety, outreach and confidentiality.

Ensures proper hand washing according to Centers for Disease Control and Prevention guidelines.

Documents patient’s medications correctly.

Makes sure each patient knows which medicines to take when they are at home and encourages each patient to bring their up-to-date list of medicines every time they visit the doctor.

Ensures each new client receives screening for their risk for suicide. Understands and appropriately acts upon assigned role in Emergency Code System.

Understands and performs assigned role in Agency Continuity of Operations Plan (COOP).

Culture of Service: 3 C’s

Compassion

Greets internal or external customer (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language

Listens to internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring an understanding of the request and providing appropriate options or resolutions

Competency

Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered

Commitment

Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed

Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure prompt and effective response is provided

Other

Participates in agency developmental activities as requested

Other duties as assigned

JOB SPECIFICATIONS

Education:

DDM or DDS degree is required.

Training and Experience:

At least three years of related work experience is required. Experience in clinical work with HIV-infected persons and direct experience working on medically complex patients is required. Specific experience in the oversight of dental students and or dental residents is highly preferred.

Licenses and/or certifications:

Florida State License and DEA Certification are required.

Job Knowledge and Skills:

Bilingual (English Spanish) is preferred. Computer knowledge should include Microsoft Outlook, Word, and Excel. Excellent organizational, communication, problem solving, and teamwork skills are required to provide adequate treatment to patients, make referrals to appropriate specialists for diagnostic purposes and prioritize patient care issues and standards of care. Ability to work with multicultural and diverse population is required. 

Contact Responsibility:

The responsibility for internal and external contacts is frequent and important.

PHYSICAL REQUIREMENTS

This work requires the following physical activities: constant sitting, standing, talking in person, talking on the phone, hearing/ visual acuity and exposure to blood borne pathogens. Frequent walking and occasional bending, stretching, and reaching may be required. Work is performed in office and medical settings.